The problem
Forest River, Inc. (Forest River) is recalling certain model year 2016 Surveyor recreational vehicles, model SVF275BHSS, manufactured from November 4, 2015, through November 11, 2015. In the affected vehicles, the general circuit receptacle may be incorrectly wired, and as a result, too much current may travel through the receptacle.
The risk
Too much electrical current can cause an electrical arc, and potentially electrocute the user.
The fix
Forest River will notify owners, and dealers will repair any wiring, breakers, and other items, as necessary, free of charge. The recall began on February 19, 2016. Owners may contact Forest River customer service at 1-574-642-3119 extension 205. Forest River's number for this recall is 37-01152016-0131.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V062000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.