The problem
Starcraft RV (Starcraft) is recalling certain model year 2016 Solstice and Travel Star fifth wheel trailers manufactured July 31, 2015, to September 14, 2015 and equipped with Atwood on demand water heaters. The affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.
The risk
The overheating of the water may result in the release of steam, possibly causing the operator to scald themselves, increasing the risk of injury.
The fix
Starcraft will notify owners, and dealers will install a water flow adjustment stop key that prevents the recall condition from occurring, free of charge. The recall began on March 9, 2016. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft's number for this recall is 9902282.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V082000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.