The problem
Highland Ridge RV (Highland) is recalling certain model year 2015-2016 Highland Toy Hauler, Light, Mesa Ridge, and Roamer travel and fifth wheel trailers manufactured May 6, 2014, to August 31, 2015. The Gross Vehicle Weight Rating calculation on the label may be incorrect, which can allow the vehicle to be overloaded.
The risk
If the vehicle is overloaded due to incorrect Weight Rating information on the label, tire failure may result, increasing the risk of a crash.
The fix
Highland will notify owners and will provide a corrected label, free of charge. One model, the HT31RGR Highland Toy Hauler will require two heavier axles installed and five larger tires as well. These repairs will provided free of charge. The recall began on March 22, 2016. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904283.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Highland Ridge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V092000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.