The problem
Volvo Trucks North America (Volvo) is recalling certain model year 2009-2010 VT trucks manufactured from April 9, 2008, through September 24, 2009, and certain 2016 model VNL and VNM trucks manufactured from January 2, 2015, through to November 6, 2015. The affected vehicles are equipped with USK non-greasable drag links that may experience corrosion of the ball joints due to the seals being compromised, possibly resulting in accelerated wear and failure of the ball joint.
The risk
Failure of the ball joint may cause separation of the socket and a complete loss of steering, increasing the risk of a crash.
The fix
Volvo will notify owners, and dealers will replace the drag links, free of charge. The recall began on April 21, 2016. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1601. Note: This recall is an expansion of a previous recall 15V-651.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V095000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.