The problem
Ford Motor Company (Ford) is recalling certain model year 2016 F-150 trucks manufactured April 27, 2015, to November 22, 2015, and equipped with Multi-Contour Seats (MCS). The front passenger seat Occupant Classification System (OCS) that calibrates the air bag deployment level may incorrectly classify an adult as a child when the seat massage feature is activated.
The risk
If an adult is incorrectly classified as a child, the passenger frontal air bag will not deploy during a crash, increasing the risk of injury.
The fix
Ford will notify owners, and dealers will update the Occupant Classification System Module (OCSM) with new software, free of charge. The recall began on March 11, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S05.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V110000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.