The problem
Open Range R.V. Company (Open Range) is recalling certain model year 2012-2014 Mesa Ridge and Roamer trailers, and 2013-2014 Light trailers manufactured March 23, 2011, to March 20, 2014. In the affected fifth wheel and travel trailers, the Gross Vehicle Weight Rating (GVWR) calculation on the label may be incorrect, which may result in the overloading of the vehicles.
The risk
If the owners load the trailers based on the incorrect labels, the trailers may be overloaded, resulting in tire failure, and increasing the risk of a crash.
The fix
Open Range will notify owners and will provide a label with the corrected weight information, free of charge. The recall began on April 11, 2016. Owners may contact Highland customer service at 1-260-768-7771. Open Range's number for this recall is 9905283.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Open Range dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V115000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.