The problem
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 LEAF vehicles manufactured November 19, 2012, to July 31, 2015. During very cold temperatures, the relay inside the electronic brake booster may freeze, requiring the driver to exert more effort to slow the vehicle down.
The risk
If the brake relay fails, longer distances or additional brake effort would be required to stop the vehicle, increasing the risk of a crash.
The fix
Nissan will notify owners, and dealers will reprogram the Intelligent Brake Control Unit software, free of charge. The recall began on March 28, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V119000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.