The problem
Pierce Manufacturing (Pierce) is recalling certain model year 2014-2016 Enforcer and Saber emergency vehicles manufactured from March 3, 2014, through February 3, 2016. The clamps on the heater hose may have been improperly installed allowing engine coolant to leak into the passenger compartment.
The risk
If coolant leaks into the passenger compartment, it may contact electrical components causing a shorting of circuits and a loss of function of features controlled by those circuits, including loss of power to vehicle which may result in a stall and increase the risk of a crash. The hot coolant may also contact occupants and possibly cause burn injuries.
The fix
Pierce will notify owners, and dealers will inspect the hose clamp installation. Any improperly installed clamps will be corrected free of charge. The recall began on April 11, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B269.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pierce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V148000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.