The problem
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Nissan Rogue vehicles manufactured July 25, 2013, to December 21, 2013, and February 1, 2014, to June 7, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
The risk
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
The fix
Nissan will notify owners, and dealers will replace the fuel pump, free of charge. Remedy parts are currently unavailable. Owners were sent interim notices on May 9, 2016. Owners will receive a second notice when remedy parts become available. The recall is expected to begin on May 9, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V149000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.