The problem
Terex South Dakota, Inc. (Terex) is recalling certain model year 2007-2013 TLM37, TLM40, TLM41, and TLM50 aerial devices manufactured March 29, 2007, to January 31, 2013. The aerial devices have the pedestal attached to the lift turrets that may crack due to missing reinforcements.
The risk
Cracks, if not repaired, may result in the failure of the aerial pedestal, increasing the risk of injury to the operator or those nearby.
The fix
Terex will notify owners, and dealers will install reinforcement plates on the pedestal, free of charge. The recall began on April 22, 2016. Owners may contact Terex customer service at 1-800-982-8975. Terex's number for this recall is SN622.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Terex dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V174000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.