The problem
Forest River, Inc. (Forest River) is recalling certain model year 2013-2016 Puma recreational trailers, models T12RBC, T15UDC, T17QBC, and T18FBC, manufactured from January 1, 2013, through March 1, 2016. When the trailer hits a bump, the tire(s) may contact the floor or wheel well and result in tire damage.
The risk
A damaged tire could deflate and cause a loss of vehicle control, increasing the risk of a crash.
The fix
Forest River will notify owners, and dealers will install a lift kit to add additional clearance to the vehicles, free of charge. The recall began on May 11, 2016. Owners may contact Forest River customer service at 1-574-642-0607. Forest River's recall number for this campaign is 420-06092015-0050SA.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V175000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.