The problem
Forest River, Inc. (Forest River) is recalling certain model year 2015-2017 Georgetown recreational vehicles, model GTA369XLF, manufactured from December 8, 2014, through March 22, 2016. A vented window was installed in the rear wall of the vehicle instead of a secondary egress window.
The risk
Without a secondary egress window, occupants may be trapped in the event of an emergency, increasing the risk of injury or death.
The fix
Forest River will notify owners, and dealers will remove the vented window and install an egress window, free of charge. The recall began on May 10, 2016. Owners may contact Forest River customer service at 1-574-206-7600. Forest River's number for this recall is 15-03232016-0151.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V176000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.