The problem
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS transit buses manufactured from August 10, 2010, through November 5, 2015. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
The risk
If the seat belt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
The fix
Nova will notify owners, and dealers will inspect the seats for missing welds. If missing welds are found, the seats will be repaired, free of charge. The recall began on June 8, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3632.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nova Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V191000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.