The problem
Terex South Dakota, Inc. (Terex) is recalling certain model year 2001-2003 XT52, XT55 and XT60 aerial devices manufactured January 1, 2001, to May 31, 2003. The affected trucks have aerial devices that may have been built with lower booms made of material of insufficient strength.
The risk
Booms made from weaker materials may crack and fail, increasing the risk of injury to the boom operator or those nearby.
The fix
Terex will notify owners, and dealers will inspect the lower boom to verify that it was made with the correct material. Any boom that was made with an improper material will be replaced, free of charge. The recall began on June 9, 2016. Owners may contact Terex customer service at 1-800-982-8975. Terex's recall campaign number is SN618. Note: This recall is an expansion of recall 15V-353.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Terex dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V233000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.