The problem
Forest River, Inc. (Forest River) is recalling certain model year 2015-2017 Prime Time Crusader trailers, model CSF370BHQ, manufactured August 26, 2014, to March 3, 2016. The Federal Placard on the affected trailers incorrectly indicates the Cargo Carrying Capacity (CCC) as 800-900 pounds, when the correct CCC is 2700 to 2800 pounds. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
The vehicle operator does not have accurate information regarding the vehicle's Cargo Carrying Capacity as currently indicated on the Federal Placard.
The fix
Forest River will notify owners, and dealers will install a corrected Federal Placard, free of charge. The recall began on June 15, 2016. Owners may contact Forest River customer service at 1-574-862-1025. Forest River's number for this recall is 49-04172016-0178.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prime Time dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V237000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.