The problem
Ford Motor Company (Ford) is recalling certain model year 2016 Ford F-250, F-350, F-450, and F-550 trucks manufactured April 5, 2016, to April 11, 2016. The tires installed during assembly of the affected vehicles may have sustained damage to the inner sidewall, possibly resulting in a loss of air or a tire rupture.
The risk
A rapid loss of air or a tire rupture while the vehicle is being driven may cause a loss of vehicle control, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will inspect the tires for damage and replace them as necessary, free of charge. The recall began on May 23, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S17.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V246000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.