The problem
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
The risk
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ram dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V301000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.