The problem
Altec Industries Inc. (Altec) is recalling certain model year 2014-2016 DL and DM Digger Derricks manufactured October 1, 2014, to April 30, 2016 with the digger booms mounted in the corner. The rotation bearing fasteners on the affected vehicles may not have been properly torqued.
The risk
If the fasteners are loose or improperly torqued, structural failure may result, causing unexpected movement of the digger derrick and increasing the risk of injury.
The fix
Altec has notified owners, and instruct them to perform the annual torque inspection, free of charge. The recall began June 2, 2016. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 633.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V307000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.