The problem
Gillig LLC (Gillig) is recalling certain 2016 Low Floor vehicles manufactured March 3, 2016, to April 21, 2016. The driver's side window on the affected vehicles may block too much light, thereby decreasing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
The risk
Reduced driver's visibility can increase the risk of a crash.
The fix
Gillig will notify owners, and dealers will install compliant driver's windows, free of charge. The recall began on June 20, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gillig dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V320000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.