The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Yaris vehicles manufactured January 13, 2015, to February 27, 2015. The front strut mounting bearings can be damaged when a high load is applied to the strut, such as driving over a large bump.
The risk
A damaged strut mounting bearing may cause the strut rod to separate, causing a loss of vehicle stability and increasing the risk of a crash.
The fix
Toyota will notify owners, and dealers will replace the strut mounting bearings and, as necessary, replace the strut and front suspension support sub-assembly, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners July 12, 2016. The recall began on September 29, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0S.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V367000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.