The problem
Ducati North America (Ducati) is recalling certain model year 2016 XDiavel S motorcycles manufactured November 25, 2015 to May 18, 2016. The affected motorcycles have a rear wheel that may have been incorrectly installed on the hub.
The risk
If the rear wheel was incorrectly installed, the drive pins may fail, resulting in a loss of braking and a loss of power transmission from the engine. These conditions increase the risk of a crash.
The fix
Ducati will notify owners, and dealers will remove the rear wheel and install rubber inserts to prevent the wheel from being improperly installed. Any wheel that is found to have been improperly installed will be replaced. These repairs will be performed free of charge. The recall began on June 16, 2016. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is SRV-RCL-16-001.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V370000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.