The problem
Forest River, Inc. (Forest River) is recalling certain model year 2015-2016 Glaval Concorde and Concorde II transit buses manufactured December 30, 2015, to May 13, 2016 and built on Ford chassis. The clip that connects the hand operated parking brake actuator cable to the intermediate parking brake cable may fail.
The risk
If the parking brake cable connector clip fails, the vehicle may unexpectedly roll, increasing the risk of a crash.
The fix
Forest River will notify owners, and Ford dealers will replace the parking brake cable connector clip, free of charge. The recall began on July 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Forest River's number for this recall is 35-05242016-0200.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Glaval Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V377000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.