The problem
Volvo Trucks North America (Trucks) is recalling certain model year 2017 VNL trucks manufactured March 15, 2016, to April 20, 2016, equipped with a Cummins ISX12 or ISX15 engine using certain engine control modules (ECM). These ECM's may experience an internal electrical short that can cause a fuse to blow, resulting in an unexpected engine stall without the ability to restart the engine.
The risk
An engine stall can increase the risk of a crash.
The fix
Cummins will notify owners, and Cummins dealers will replace the existing ECM with a new ECM, free of charge. The recall began on July 11, 2016. Owners may contact Cummins customer service at 1-800-343-7357 or Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1604.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V393000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.