The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2007-2009 Audi A8 and S8 vehicles. The sunroof glass on the affected vehicles may not be properly secured to the sunroof frame. As a result, the sunroof glass may detach from the car while driving.
The risk
If the glass detaches from the sunroof frame it could be come a road hazard, increasing the risk of a crash.
The fix
Volkswagen will notify owners, and dealers will install additional adhesive between the sunroof glass and frame, free of charge. The recall is expected to begin in August 4, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 60C3.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V415000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.