The problem
Maserati North America, Inc. (Maserati) is recalling certain model year 2014 Quattroporte and Ghibli vehicles manufactured June 1, 2013, to February 28, 2014. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may mislead owners about which gear the vehicle is in and may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
The risk
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
The fix
Maserati will notify owners, and dealers will perform a software update, free of charge. The remedy software is currently in development. Owners were mailed an interim notification on July 1, 2016. A second notice will be mailed when the software is available. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 307.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Maserati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V424000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.