The problem
Eldorado National-Kansas (Eldorado) is recalling certain model year 2016 Aerotech, Aero Elite, and Advantage shuttle buses manufactured March 4, 2016, to April 22, 2016 and built on Ford, Chevrolet, and Navistar chassis. These vehicles have a component in the electrical power distribution center that may break and result in electrical arcing.
The risk
Electrical arcing increases the risk of a fire.
The fix
Eldorado will notify owners, and dealers will replace the affected component within the power distribution center, free of charge. The recall began on July 29, 2016. Owners may contact Eldorado customer service at 1-800-955-4236.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Eldorado dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V447000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.