The problem
Navistar, Inc. (Navistar) is recalling certain 2016-2017 IC Bus CE school buses manufactured June 15, 2015, to May 20, 2016, and RE school buses manufactured June 18, 2015, to April 27, 2016. These buses may have been manufactured without reflective outline tape around the emergency exit roof hatches. As a result, these vehicles fail to comply with the requirements for Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Absence of the reflective outline tape may reduce conspicuity of the emergency exit roof hatches, reducing the ability of emergency personnel to identify and gain access to the emergency roof hatches, possibly increasing the passenger's risk of personal injury or death during an emergency.
The fix
Navistar will notify owners, and dealers will install reflective tape around the roof hatch, free of charge. The recall began n July 18, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16505.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V454000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.