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Safety recall · 16V463000

Service brakes Entegra recall

Entegra Coach reported this recall to NHTSA on June 24, 2016. It covers about 30 vehicles across 2 model years listed below. The repair is free.

Campaign
16V463000
Reported
Jun 24, 2016
Vehicles
30
Area
Brakes

The problem

Entegra Coach (Entegra) is recalling certain model year 2015-2016 Aspire vehicles manufactured July 14, 2014, to January 15, 2016 and built on Daimler Trucks North America motorhome chassis. On these vehicles, equipped with a heavier, adjustable foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.

The risk

If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. Additionally, following drivers may be confused by the motorhome's actions, increasing the risk of a crash.

The fix

Daimler Trucks will notify owners, and their dealers will modify the affected brake assemblies, free of charge. The recall began on June 6, 2016 . Owners may contact Entegra customer service at 1-800-945-4787 or Daimler Trucks customer service at 1-800-547-0712.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V463000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2015 Entegra Aspire38C
2016 Entegra Aspire56C

Questions

Is the 16V463000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Entegra Coach's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 16V463000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 16V463000 announced?

Entegra Coach reported it to NHTSA on June 24, 2016. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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