The problem
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2016 Electric Glide Ultra Classic (FLHTCU), Electra Glide Ultra Classic Low (FLHTCUL), Ultra Limited Low (FLHTKL), Ultra Limited (FLHTK), CVO Street Glide (FLHXSE), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide Special (FLTRXS), Road Glide (FLTRX), Police Electra Glide (FLHTP), Road Glide Ultra (FLTRU), Fat Boy S (FLSTFBS), Softail Slim S (FLSS), and CVO Softail Pro Street Breakout (FXSE) motorcycles. In the affected motorcycles, the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch, especially if the motorcycle has been parked for an extended period of time.
The risk
When the engine is running and the motorcycle is in gear, if the clutch cannot be fully disengaged, the motorcycle may move unexpectedly, increasing the risk of a crash.
The fix
Harley-Davidson will notify owners, and dealers will inspect the clutch master cylinder for the presence of gas in the fluid, if so, the dealer will flush the clutch system and rebuild the clutch master cylinder, free of charge. The recall began July 19, 2016. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0169.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Harley-Davidson dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V471000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.