The problem
Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star and Mountain Aire and 2015-2016 London Aire and Essex motorhomes manufactured January 28, 2013, to December 14, 2015 and built on a Daimler Trucks North America (DTNA) chassis. The throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected, reducing the vehicle's deceleration ability.
The risk
A sudden loss of an engine brake without warning on a motorhome may lead to a reduced brake capacity, potentially increasing the risk of a crash.
The fix
Newmar will notify owners, and DTNA dealers will replace the throttle pedal, free of charge. The recall began on August 5, 2016. Owners may contact Newmar Customer Service Department at 1-800-731-8300 or Daimler Trucks North America LLC at 1-800-547-0712, or by e-mail at [email protected]. Newmar's number for this recall is 16V 321.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V478000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.