The problem
Thor Motor Coach (TMC) is recalling certain model year 2017 Outlaw motorhomes manufactured January 15, 2016, to June 24, 2016. The affected vehicles are missing a warning label near the fuel fill station. This label warns operators not to smoke while in the presence of flammable vapors.
The risk
An operator that smokes near the fuel fill station with flammable vapors present can increase the risk of a fire.
The fix
TMC will notify owners, and dealers will install the warning label, free of charge. The recall began on August 9, 2016. Owners may contact TMC's Customer Service Department at 1-877-500-1020. TMC's number for this recall is RC000120.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thor dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V492000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.