The problem
Triple E Recreational Vehicles (Triple E) is recalling certain model year 2016-2017 Unity recreational vehicles, models U24TB and U24IB, manufactured March 1, 2016, to June 9, 2016. The Truma propane water heater line on the affected vehicles may be damaged from items moving within the lower storage compartment, causing the line to rupture and allow propane gas to leak out.
The risk
A propane gas leak in the presence of an ignition source increases the risk of a fire.
The fix
Triple E will notify owners, and dealers will reposition the protective cleat for the gas line, free of charge. The recall began on August 15, 2016. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#8349-1.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triple E dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V533000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.