The problem
Altec Industries Inc. (Altec) is recalling certain model year 2015-2016 Aerial Devices and Digger Derrick vehicles equipped with front bumper winches or capstans, manufactured December 26, 2015, to March 30, 2016. The affected vehicles have a hydraulic motor whose shaft may fail resulting in unexpected movement of the winch or the capstan.
The risk
Unexpected winch movement may increase the risk of injury.
The fix
Altec will notify owners, and dealers will replace the hydraulic motor, free of charge. The recall began on August 26, 2016, 2016. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 635.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V536000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.