The problem
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2015-2016 Outlander Sport vehicles and 2016 Outlander and Lancer vehicles. The affected vehicles are equipped with a constant velocity transmission (CVT) that, in certain driving conditions, may cause a delay in the vehicle accelerating.
The risk
A hesitation during acceleration can increase the risk of a crash.
The fix
MMNA has notified owners, and dealers will reprogram the CVT control unit with modified software, free of charge. The recall began on August 15, 2016. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-006.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V563000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.