The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLC 300 SUV, GLC 300 4Matic SUV, C300 Sedan and C300 4Matic vehicles manufactured February 8, 2016, to May 18, 2016. The affected vehicles may be equipped with an Electronic Stability Program (ESP) control unit that may have been damaged before being installed.
The risk
A damaged ESP control unit may inadvertently activate the stability control altering the vehicle's path. Additionally, the electronic parking brake may not function. Either condition may increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the ESP Hydraulic control units, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes-Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V603000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.