The problem
Jaguar Land Rover North America, LCC (Land Rover) is recalling certain model year 2015 Discovery Sport manufactured September 17, 2014 through November 3, 2014 and 2014-2015 Range Rover Evoque vehicles manufactured July 15, 2013 through July 1, 2015. In the affected vehicles the transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral.
The risk
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
The fix
Land Rover will notify owners, and dealers will inspect the automatic transmission serial number and if required, will update the transmission software to prevent the transmission from shifting into neutral due to a faulty crimp, free of charge. The recall is expected to began October 14, 2016. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P091.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V614000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.