The problem
Eldorado National-Kansas (Eldorado National) is recalling certain model year 2011-2016 Aero Elite 300 and 320 vehicles manufactured June 27, 2011, to June 9, 2016 and built on Ford and Navistar chassis. The intermediate side lamps may not stay illuminated when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
If the side marker lamps do not stay illuminated when the headlights are activated, it can decrease the vehicle's visibility to other drivers, increasing the risk of a crash.
The fix
Eldorado National will notify owners, and dealers will inspect the intermediate side lamps, replacing them as necessary, free of charge. The recall began on October 17, 2016. Owners may contact Eldorado National customer service at 1-800- 955-4236 or by email at [email protected].
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Eldorado dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V616000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.