The problem
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura TLX 2WD and 4WD vehicles. In the affected vehicles, the transmission wire harness connections may have insufficient crimps, and, as a result, the transmission may unexpectedly shift to neutral.
The risk
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
The fix
Acura has notified owners, and dealers will, based on the automatic transmission serial number, update the transmission software to prevent the transmission from shifting into neutral due to a faulty crimp, free of charge. The recall began January 13, 2017. Owners may contact Acura Client Relations at 1-888-234-2138. Honda's number for this recall is KC2.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Acura dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V640000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.