The problem
BMW North America, LLC (BMW) is recalling certain model year 2016 BMW M2 Coupe vehicles, 2015-2017 M3 Sedan vehicles and 2015-2016 M4 Coupe and M4 Convertible vehicles. During servicing of the rear differential for a prior service action, the rear sub-frame bolts may have been reused instead of being replaced. Reuse of the existing bolts may cause the bolts to loosen.
The risk
Loose rear sub-frame bolts may adversely affect vehicle handling and control, increasing the risk of a crash.
The fix
BMW will notify owners, and dealers will replace the rear sub-frame bolts with new bolts, free of charge. The recall began on November 3, 2016. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V653000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.