The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2017 Thomas Built Buses Saf-T-Liner C2 school buses manufactured April 30, 2016, to July 29, 2016 and equipped with a compressed natural gas (CNG) engine. During a fast fuel fill, an internal seal on a filling valve may dislodge allowing fuel to leak after the tank has been filled.
The risk
A fuel leak in the presence of an ignition source may increase the risk of a fire.
The fix
DTNA has notified all affected owners and all of the vehicles have been remedied, therefore owner notification notices will not be issued for this campaign. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-720.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V657000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.