The problem
Starcraft RV (Starcraft) is recalling certain model year 2017 AR-ONE MAXX LE trailers, model 19BHLE, manufactured August 25, 2016, to September 6, 2016. The Federal label on the affected vehicles states that the trailers are built with two axles, each with a 2500 pound capacity, however, the vehicles are only built with one 2500 pound capacity axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
The trailer would be overloaded if the operator goes by the listed axle capacity, possibly resulting in axle or tire failure, thereby increasing the risk of a crash.
The fix
Starcraft has notified the dealers who have the trailers quarantined and will provide them with a corrected Federal label, free of charge. The recall began September 19, 2016. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft's number for this recall is 9902319.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V669000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.