The problem
Ducati North America (Ducati) is recalling certain model year 2016-2017 Ducati XDiavel motorcycles manufactured July 7, 2015, to June 22, 2016. The affected motorcycles may have an insufficiently tightened final drive pulley retaining nut which may result in a loss of power transmission to the rear wheel.
The risk
A loss of power transmission to the rear wheel may increase the risk of a crash.
The fix
Ducati will notify owners, and dealers will install a new washer under the final drive pulley retaining nut and increase the tightening torque, free of charge. The recall began on November 1, 2016. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is RCL-16-003.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V679000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.