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Safety recall · 16V690000

Equipment: air conditioner Volvo recall

Volvo Car USA reported this recall to NHTSA on September 26, 2016. It covers about 43,766 vehicles across 4 model years listed below. The repair is free.

Campaign
16V690000
Reported
Sep 26, 2016
Vehicles
43,766
Area
Equipment & accessories

The problem

Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.

The risk

Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.

The fix

Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V690000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2016 Volvo S9002A
2017 Volvo S9004C
2016 Volvo XC9008C
2017 Volvo XC9007C

Questions

Is the 16V690000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Volvo Car USA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 16V690000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 16V690000 announced?

Volvo Car USA reported it to NHTSA on September 26, 2016. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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