The problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2015-2017 Allegro Open Road motorhomes manufactured April 1, 2015, to September 16, 2016. The affected vehicles have a tow hitch with a weight capacity sticker that may indicate an incorrect weight capacity.
The risk
If the hitch is loaded to the weight on sticker, the hitch may fail and the towed vehicle can separate from the motorhome, increasing the risk of a crash.
The fix
Tiffin will notify owners, and send them a corrected label to replace the incorrect label, free of charge. The recall began on October 31, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-104.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tiffin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V692000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.