The problem
Newmar Corporation (Newmar) is recalling certain model year 2015-2017 Canyon Star recreational vehicles manufactured June 5, 2014, to September 6, 2016. These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed accidentally.
The risk
If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.
The fix
Newmar will notify owners, and dealers will add a relay harness to prevent the keyfob button from opening the door while the vehicle is in motion. The recall began on October 18, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V699000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.