The problem
Autocar, LLC (Autocar) is recalling certain model year 2015-2017 Xpeditor vehicles manufactured March 2, 2015, to September 22, 2016. The castle nuts on the steering linkage assembly may not have been tightened properly.
The risk
If the castle nuts were not properly tightened, the cotter pin could shear and the steering linkage assembly components could separate, resulting in the loss of steering and increasing the risk of a crash.
The fix
Autocar will notify owners, and dealers will tighten the steering linkage castle nuts, as necessary, free of charge. The recall is expected to begin during November 2016. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-1604.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V720000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.