The problem
Forest River, Inc. (Forest River) is recalling certain model year 2017 Cedar Creek recreational trailers manufactured September 8, 2016, to September 19, 2016. The axles installed on these vehicles were incorrectly identified as having a 7,000 pound capacity when they were only rated and designed to carry up to 6,000 pounds.
The risk
The owner of a vehicle with the incorrect axles could unknowingly overload the vehicle, possibly resulting in a loss of control or reduced braking distance, potentially increasing the risk of a crash.
The fix
All affected vehicles have been captured at the dealer level and are being repaired prior to sale. Therefore, an owner notification letter will not be issued for this campaign. Dealers will replace the axles that are rated for a 7,000lb capacity. Owners may contact Forest River customer service at 1-574-593-4000 extension 20209. Forest River's number for this recall is 20-10112016-0255.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V762000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.