The problem
Kovatch Mobile Equipment Corp. (KME) is recalling certain model year 2011-2013 Predator Panther Aerial, 2011-2015 Predator Aerial, 2012-2015 Predator SS Aerial, 2014 Predator TDA, and 2014-2015 Predator SS TDA emergency vehicles equipped with aerial water way trollies. The aerial device water way trolley could separate from the ladder.
The risk
If the water way trolley separates from the ladder, it may fall, increasing the risk of injury to those nearby.
The fix
KME will notify owners, and dealers will install re-enforcement inserts to the side clamps of the water way trolley, free of charge. The recall began on December 1, 2016. Owners may contact KME customer service at 1-800-235-3928.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kme dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V767000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.