The problem
Jayco, Inc. (Jayco) is recalling certain model year 2017 Eagle fifth wheel trailers, model 355 MBQS, manufactured October 7, 2016, to October 11, 2016. The affected vehicles may have an axle of insufficient load capacity.
The risk
If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.
The fix
All of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated Federal ID, and Cargo Carrying Capacity labels, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901330.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V772000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.