The problem
Forest River, Inc. (Forest River) is recalling certain model year 2016 Rockport cargo box trucks and work trucks manufactured December 8, 2015, to May 31, 2016 and built on GM chassis. Cycling the rear ramp in and out may cause the electrical connections on the fuel sending unit to be damaged, resulting in a loss of fuel pressure.
The risk
A loss of fuel pressure will result in an engine stall, increasing the risk of a crash.
The fix
Forest River will notify owners, and dealers will reinstall the loading ramp structure to give sufficient clearance, free of charge. The recall began on November 29, 2016. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 29-10212016-0261.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V780000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.